Enterprise Solutions

Training & Documentation

Comprehensive resources to ensure your team succeeds with WireSettle.

Structured Onboarding

A guided onboarding program ensures your team is productive from day one. Hands-on training tailored to your roles.

  • Role-based training tracks
  • Hands-on workshops
  • Configuration training
  • Go-live support

Documentation

Comprehensive documentation covering every aspect of the platform. Always up-to-date with the latest features.

  • User guides
  • Admin manuals
  • API documentation
  • Best practice guides

Video Resources

On-demand video tutorials for self-paced learning. Perfect for onboarding new team members.

  • Feature walkthroughs
  • How-to videos
  • Webinar recordings
  • Tips and tricks

Ongoing Support

Dedicated support when you need it. Multiple channels and response time SLAs to keep you running.

  • Email support
  • Phone support
  • Ticketing system
  • Dedicated account manager (Enterprise)

Support Tiers

Choose the support level that matches your needs.

Standard

Business hours

  • Email
  • Ticketing

Priority

4-hour response

  • Email
  • Phone
  • Ticketing

Enterprise

Custom SLA

  • Dedicated manager
  • All channels
  • 24/7 critical

Get the Support You Need

Our team is ready to help you succeed with WireSettle.