Enterprise Solutions
Training & Documentation
Comprehensive resources to ensure your team succeeds with WireSettle.
Structured Onboarding
A guided onboarding program ensures your team is productive from day one. Hands-on training tailored to your roles.
- Role-based training tracks
- Hands-on workshops
- Configuration training
- Go-live support
Documentation
Comprehensive documentation covering every aspect of the platform. Always up-to-date with the latest features.
- User guides
- Admin manuals
- API documentation
- Best practice guides
Video Resources
On-demand video tutorials for self-paced learning. Perfect for onboarding new team members.
- Feature walkthroughs
- How-to videos
- Webinar recordings
- Tips and tricks
Ongoing Support
Dedicated support when you need it. Multiple channels and response time SLAs to keep you running.
- Email support
- Phone support
- Ticketing system
- Dedicated account manager (Enterprise)
Support Tiers
Choose the support level that matches your needs.
Standard
Business hours
- Ticketing
Priority
4-hour response
- Phone
- Ticketing
Enterprise
Custom SLA
- Dedicated manager
- All channels
- 24/7 critical